Effective Date: [28-06-2025]
At mybrotherprinter.com, we want you to be happy with your purchase. If something isn’t right, we’re here to help.
1. Returns
- You can request to return a product within [insert your period, e.g., 7 or 14 days] of receiving it.
- To be eligible, the item must be unused, in its original packaging, and in the same condition you received it.
2. Refunds
- Once we receive and inspect your return, we’ll notify you by email.
- If approved, your refund will be processed to your original payment method within [insert timeframe, e.g., 5-7 business days].
3. Non-Returnable Items
Certain items cannot be returned, such as:
- Personalized or custom products
- Items marked as final sale
- Opened items that are not in their original condition
4. Exchanges
If you received a damaged or incorrect item, please contact us right away. We’ll arrange for a replacement at no extra cost.
5. Shipping Costs
- Return shipping costs are the buyer’s responsibility unless the item was damaged or incorrect.
- If we cover the return shipping, we will provide a prepaid label.
6. How to Start a Return
To start a return, email us at https://mybrotherprinter.com/contact-us/ with your order number, details about the product, and photos if needed. We’ll guide you through the next steps.
7. Questions?
If you have any questions about this policy, please get in touch: https://mybrotherprinter.com/contact-us/